About Us
Since 1989, Sebis has been revolutionizing document management and delivery solutions, helping businesses lower costs and increase efficiency. We utilize cutting-edge technology, automated processes, and a zero-defect environment to get important documents from point A to point B through both physical and electronic channels. While headquartered in Chicago, our locations across the U.S. allow for high-throughput processing, production, and document delivery.
Experience
With over 35 years of experience in the document management industry, you can trust that Sebis is incredibly well-informed on the document delivery process. Sebis Direct works with a range of industries including, insurance agencies, pharmaceutical companies, Wall Street firms, government entities, large business organizations, hospitals and medical centers, and more. From delivering confidential healthcare communications to designing utility bills, we have done it all.
Security
Our keen focus on security allows our clients to rest assured that their sensitive information is handled with great care and caution. This is proven by our PCI-DSS, SOC-II, NIST, HIPAA for VA Protected Health Information, and HIPAA for Business Associates compliance standards. We undergo annual SOC audits and are proudly deemed compliant by certified AICPA auditors each year. Further details on our security process can be found [here].
Customer Service
With Sebis Direct, you're not just a client — you're a partner. We provide experienced and accessible technical account managers to answer questions, provide solutions, and guide you through your onboarding process. Our results-driven team is dedicated to handling all of your document needs with the utmost courtesy and professionalism.
Here are some more of the benefits you get when working with Sebis Direct:
- Timely and Accessible: Same day service and 24/7 access to your document processes.
- Advanced Technology: Open source software, accessible dashboards, and online bill payment & presentment services.
- Single Source: No outsourcing surprises - all work done in the U.S. in house.
- Reliable: Three plants to ensure continuity in case of catastrophic event or natural disaster.
- Mailing Advantages: Sebis provides full automated postage discounts for all mailings. Addresses are processed using CASS certification and NCOA (National Change of Address) to ensure quality and deliverability. With IMb technology (Intelligent Mail barcode) you can track each mailpiece throughout delivery.